Establish and maintain a cost-effective, efficient operational infrastructure
We become your institutional operations partner, taking on day-to-day execution and strategic oversight, so you can focus on performance and capital raising.
Take the lead in preparing all required documentation or drive process with outside law firm
Establish workflow and required “handoffs”
Establish operational standards
Performance management ensuring streamlined controlled processes
Coordination with third-party service providers
Ensure compliance service level agreements
Reconciliation of cash, positions and trades
Lead break resolution and break casing
Administrator oversight
Ensure compliance with SLA; “four eyes” principle
Establish performance standards
Key Performance Indicators (KPI’s) to actively manage processes
In conjunction with legal, author Due Diligence Questionnaire (DDQ)
Ensure comprehensive presentation encompassing all aspects of fund
Support Investor meetings
Attend investor due diligence meetings
Presentation support
Establish version control ensuring current fund activities
Coordinate establishment of new strategies and products
Develop new or enhanced operational processes
Support change to headcount
Added or reduced staffing gives rise to operational changes
Lead operational projects
Continued process improvement to maintain cost-effectiveness
Review and negotiate all vendor contracts, including administration agreement, software agreements and engagement letters.
Windstream's senior team is backed by a skilled offshore team in Manila, with a collaborative history spanning 15 years. This team, comprising qualified professionals with bachelor's degrees and certifications, is experienced in fund accounting and consistently delivers cost-effective and efficient solutions to clients.